Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the RCM Advisory Group website, including its content, resources, tools, calculators, assessments, forms, reports, and other functionality.

By accessing or using this website, you agree to these Terms.

1. About RCM Advisory Group

RCM Advisory Group provides healthcare revenue cycle management consulting, advisory, optimization, implementation, technology, analytics, and related business services.

Information available through this website is intended primarily for healthcare organizations, executives, administrators, business owners, and other professionals.

2. Website Content Is Informational

Website content is provided for general informational and educational purposes.

Nothing on this website constitutes medical, legal, tax, accounting, investment, reimbursement, coding, compliance, or other regulated professional advice.

You should obtain appropriate professional advice regarding decisions specific to your organization.

3. No Guarantee of Financial Results

Examples, projections, benchmarks, estimates, calculators, case studies, illustrations, potential savings, revenue improvements, collection improvements, denial reductions, or other performance information do not guarantee future results.

Actual results depend on numerous factors, including an organization's payer mix, specialty, patient population, reimbursement contracts, billing practices, coding, technology, staffing, workflows, compliance environment, existing revenue cycle performance, and implementation.

RCM Advisory Group does not guarantee any particular amount of increased revenue, collections, reimbursement, profitability, savings, ROI, or other business outcome unless expressly stated in a separately executed written agreement.

4. Calculators, Assessments and Interactive Tools

The website may provide calculators, estimators, assessments, benchmarking tools, diagnostic tools, or other interactive resources.

Outputs are estimates based on information supplied by the user and assumptions incorporated into the applicable tool.

They are not audits, valuations, reimbursement determinations, financial statements, coding determinations, compliance reviews, or guarantees.

Users are responsible for verifying information before making business, financial, operational, reimbursement, or compliance decisions.

5. No Provider-Patient Relationship

RCM Advisory Group does not provide medical treatment through this website.

Use of this website does not establish a physician-patient, provider-patient, attorney-client, accountant-client, fiduciary, or similar professional relationship.

6. HIPAA and Protected Health Information

Do not submit Protected Health Information (“PHI”), patient records, medical records, Social Security numbers, or other sensitive patient information through general website forms, calculators, ordinary email, or other non-designated channels.

Use of this website alone does not create a Business Associate relationship under HIPAA.

If RCM Advisory Group agrees to perform services involving PHI on behalf of a Covered Entity or Business Associate, applicable responsibilities will be established through appropriate written agreements, including a Business Associate Agreement (“BAA”) when required.

7. Consulting Engagements

Submitting a form, scheduling a consultation, receiving an assessment, communicating with a representative, or receiving a proposal does not create a consulting or professional-services engagement unless the parties enter into a separate written agreement.

Any actual engagement may be governed by a Master Services Agreement, Statement of Work, Business Associate Agreement, Data Processing Agreement, or other contract.

If such an agreement conflicts with these Terms concerning services provided under that agreement, the executed agreement will control to the extent of the conflict.

8. Third-Party Platforms and Vendors

RCM Advisory Group may discuss, evaluate, recommend, integrate with, or provide information concerning third-party technology vendors, software platforms, billing systems, EHR/EMR systems, clearinghouses, payment technologies, analytics tools, AI systems, or other products.

Unless expressly stated otherwise, references to third parties do not constitute an endorsement, partnership, agency relationship, or guarantee.

Third-party products and services remain subject to their own contracts, functionality, pricing, security, availability, and policies.

9. Artificial Intelligence and Automated Technologies

RCM Advisory Group may use artificial intelligence, machine learning, automation, analytics, or other technologies in connection with its website or services.

AI-generated or automated outputs may contain errors, omissions, or inaccuracies and should be reviewed by appropriately qualified personnel before being relied upon for material business, financial, clinical, coding, reimbursement, or compliance decisions.

Users should not submit PHI or other restricted information into an AI-enabled feature unless that feature has specifically been approved for such use.

10. Intellectual Property

Unless otherwise indicated, the website and its original content, branding, designs, graphics, text, software, methodologies, tools, reports, and other materials are owned by or licensed to RCM Advisory Group and are protected by applicable intellectual-property laws.

You may use publicly available website materials for your own lawful internal informational purposes.

You may not reproduce, scrape, systematically extract, republish, sell, sublicense, reverse engineer, create derivative commercial products from, or otherwise exploit substantial portions of the website without written permission.

11. Acceptable Use

You may not use this website to:

• Violate applicable law
• Compromise website or system security
• Introduce malware or malicious code
• Attempt unauthorized access
• Interfere with website operation
• Impersonate another person or organization
• Harvest information unlawfully
• Submit fraudulent or misleading information
• Infringe intellectual-property or privacy rights
• Use automated systems to excessively scrape, crawl, copy, or burden the website

12. Accuracy and Availability

We strive to provide useful and accurate information but do not warrant that all content will always be complete, current, error-free, or applicable to every organization.

Healthcare reimbursement, regulations, payer requirements, technology, coding rules, and industry practices can change.

We may modify, suspend, discontinue, or update website functionality or content at any time.

13. Testimonials, Case Studies and Performance Examples

Testimonials, case studies, client experiences, examples, performance descriptions, savings estimates, revenue improvements, or similar information reflect particular circumstances and should not be interpreted as guarantees that another organization will achieve identical or comparable results.

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT, TOOLS, CALCULATORS, ASSESSMENTS, AND RESOURCES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

RCM ADVISORY GROUP DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY, EXCEPT WHERE SUCH WARRANTIES CANNOT LAWFULLY BE DISCLAIMED.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RCM ADVISORY GROUP AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO USE OF THE WEBSITE, ITS CONTENT, CALCULATORS, TOOLS, ASSESSMENTS, OR RESOURCES.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Any additional limitations relating to paid services should be established in the applicable services agreement.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless RCM Advisory Group and its owners, officers, employees, affiliates, contractors, and agents from claims, damages, liabilities, costs, and expenses arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person's rights.

17. Governing Law and Venue

These Terms are governed by the laws of the State of [STATE], without regard to conflict-of-law principles.

Any dispute relating solely to use of this public website will be brought in an appropriate state or federal court located in [COUNTY, STATE], except where applicable law requires otherwise.

Separate client agreements may contain different governing-law, venue, arbitration, or dispute-resolution provisions.

18. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

19. No Waiver

Failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

20. Changes to These Terms

We may modify these Terms periodically to reflect changes in our website, services, technology, business practices, or applicable law.

Revised Terms become effective when posted unless otherwise indicated.

The “Last Updated” date at the top of this page identifies the most recent revision.

21. Contact

Questions regarding these Terms may be directed to: